Agent Training

Help your Customer Support team get the most out of Zammad.

What the heck is a macro? What about collective actions? Text modules? How does telephone integration work? Can I set a remind-me-later notice on a ticket?

Learn the ins and outs of Zammad in this comprehensive training workshop. From basic terms to tips-and-tricks to advanced features and beyond, our Agent Training workshop includes plenty of hands-on practice to get your support team up to speed, delivering better service to more customers in less time. 
This will help you and your team to become fit for a successful everyday working life with Zammad.

Remote and on-site offerings available. Contact us to find out more or schedule an appointment.