Desktop-App: current ("old") Zammad desktop app
Mobile-View: new Zammad mobile view
--> you can activate this mobile view by adding /mobile to your instance-url
(example: https://demo-chrispresso.zammad.com/mobile)
Desktop-View: planned new Zammad desktop view
--> you can test this new UI design by adding /desktop to your instance-url
(example: https://demo-chrispresso.zammad.com/desktop)