The introduction of a software solution is basically an implementation project with various project phases from evaluation to go-live of the solution. The general steps of a software implementation usually include the following static phases:
- Evaluation of the software (purchase decision)
- Conception of the implementation (planned implementation steps and implementation details)
- Basic configuration of the system (configuration of the meta level)
- Customizing (individual process design and configuration at process level)
- Functional tests (previous standard processes) & consolidation of optimization approaches (redesign of processes in the new tool)
- Test operation (exemplary case-related testing of actual business transactions and their handling in the software)
- Training (basics and key user training for users and administrators)
- Go-Live