Imprint Privacy Policy
    Zammad Support Knowledge Base  FAQ

    FAQ

    •  Billing and contract

    • How do I start using Zammad?
    • What’s the difference between the “Community” and the “Support Contract” versions?
    • Is there an official user’s guide?
    • I’m on Zendesk/Freshdesk/OTRS/etc. How do I make the switch to Zammad?
    • Why is there a paid subscription for self-hosting? I thought Zammad was free...
    • Does a support contract include help with installing & configuring Zammad?
    • I want a feature that’s not available in Zammad
    • Is there a license fee for using Zammad?
    • How can I support Zammad?
    • How do I turn a test version into a paid version?
    • How can I get informative material about Zammad?
    © Zammad GmbH
    English (United States)
    • English (United States)
    • Deutsch