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    Zammad Support Knowledge Base  FAQ  Getting Started

    Getting Started

    •  Free Trials
    •  Quote & Order Process
    •  Test and training scenario for Zammad test instances

    • How do I start using Zammad?
    • Why is there a paid subscription for self-hosting? I thought Zammad was free...
    • Is there an official user’s guide?
    • What’s the difference between the “Community” and the “Support Contract” versions?
    • I’m on Zendesk/Freshdesk/OTRS/Kayako(SaaS). How do I make the switch to Zammad?
    • Does a support contract include help with installing & configuring Zammad?
    • How can I get informative material about Zammad?
    • How can I support Zammad?
    • I want a feature that’s not available in Zammad
    • Request a Feature
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    • Getting Started
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