Is it possible to pay my hosted Zammad instance by invoice?

The standard payment methods are SEPA and credit card. The invoices for your hosted Zammad instance will be generated automatically. You can find your invoice in the Zammad interface --> System --> Subscription.

As the creation of an individual invoice involves manual effort, the following minimum turnover requirements must be met:
  • annual payment: minimum 1.000€ turnover per year or
  • monthly payment: minimum 250€ turnover per month.
Exceptions are public institutions. In this case, please contact the Zammad team for more informations. Do not hesitate to write to us.