Unfortunately, it is technically not possible to provide additional agents within the scope of our 30-day SaaS test instances!
If you absolutely need additional agents for functional testing, you have two options:
- Self-hosted installation (on-premise)
Zammad is an open source solution and you can download the full version of the software for installation on your own servers.
To do this, you need a server with a Linux-based operating system. For installation, please follow the documentation.
- Request training instance
As an alternative to the 30-day trial version at https://zammad.com/de/loslegen, you can request a switch to a 14-day training instance from us. There you will then have 10 agents at your disposal. These training instances can be booked as a subscription within the 14 days; it is not possible to extend the trial period.
Alternatives for developers:
In exceptional cases (e.g., for interface programming, integrations, etc.), we provide an extended trial instance for 3 months as part of a PoC.
Please contact us with your specific project and describe the goals of this development work.